Customer Comments

We made an investment in the quality of our life! By Dawn S.

Years before we met, my husband was a dealer for Softub. He was so impressed back then by the quality and features of Softub that when I suggested purchasing a spa for our home, now some 30 years later, he wouldn’t even consider looking at another brand. He loved the portability, the construction, the ease of changing out a part or a liner if ever necessary, the level of comfort… well, everything about them. I, on the other hand, had never seen a Softub. We live in rural Iowa, so finding a showroom was a challenge. A planned vacation to the coast of Wisconsin took us right by Lakeside Soft Spa so we made it a point to drop in. Amy immediately made us feel like family. She answered all our questions, told us about newer features that had been added since my husband had been a dealer and had me try out different sizes. We spent hours at her showroom kibitzing happily with her and petting her beautiful cats. When we decided to buy a 140 unit, she worked for hours finding the best way to work out shipping it to us for the least cost, then sent us home with a basket of chemicals and accessories that we would need. Amy continued her great service even after the purchase. When the tub - boxed at the factory - arrived missing a filter, she immediately sent one out by Priority Mail. Then we filled the tub and our well water turned out to have so much iron in it that it turned the water brown. Between us, we decided to drain the tub and refill it with softened water from inside our house. Again, Amy rushed to the Post Office and sent us the chemicals we would need to treat softened water instead. I emailed her daily, sending her pictures and water test results, and she always answered right away with suggestions and solutions that she’s learned in her many years with Softub. We’ve had our tub for a few weeks now and we just love it. I can’t say enough good things about Softub or about Lakeside Soft Spa. We didn’t just make a purchase for our home, we made an investment in our quality of life. And I think we made a friend for life as well. 

July 2016

Best Purchase we've EVER made! by Katie S.

"For years my husband & I talked about getting a hot tub. Our neighbor purchased a Softub from Lakeside Soft Spa 10 years ago and they love it. Everyone once and a while they would invite us over to use their tub and we loved it too. After years of talking about it, we finally decided to buy a Softub and it has been the BEST PURCHASE WE 'VE EVER MADE. 

August 2015

Softubs are built to last by John B.

"I purchased my Softub over 20 years ago from a Dealer in Illinois. I recently brought my motor unit into Lakeside Soft Spa because my motor was having issues. They quickly found the issue, made the repair for me. Softubs are made to last. I have only had work done on my Softub one other time. That is pretty amazing. Only 2 repairs in 20 years. I explained that I need my Softub because I am arthritic. If I didn't sit in it twice a day, I would not be able to walk. They asked if I wanted to trade-in and buy a new one. I told them I want to see this tub go for 20 more years! 

March 2015

Class Act Service by Niles S.

"I stopped in on a Sunday, not knowing the business was closed. The owner was working outside on something and greeted me right away. I saw the sign for the hours and then realized they were closed. He asked what he could do for me, I stated I would come back another time when they were actually open. He was super friendly and said he was absolutely open and asked what I was looking for. I already own the soft tub and just needed some chemicals and so on. He helped me find what I wanted, wasn't pushy, and was very welcoming and cheery! It made my weekend to tell you the truth. I'm hoping this soft tub will last a while longer for me. But knowing the service there is so awesome I wouldn't hesitate to bring it in if it ever needs a new liner or motor pump work. That guy just made me a customer for life. On a Sunday afternoon when they weren't even open for business. Class act. Thanks for the amazing attitude and friendly service! " 

May 2014

I should have purchased a Softub years ago by Dale F.

"For years I thought about purchasing a Softub. I waited and thought about it and would always give myself an excuse for why I didn't need it, etc. After I retired, I finally decided to purchase a Softub. It is the best purchase I have ever made. I sit in it at least twice and day. It keeps me going throughout the day. The only regret I have is that I did not purchase it years ago.

July 2014

It's everything I dreamed of! by Cindy F.

"I love, love, love my new Softub. It's everything I dreamed of. I have been setting my alarm a half-hour earlier in the morning to soak in my Softub. Thank you for making a dream come true."  

April 2014 

How do you spell Relief? SOFTUB! by Monica & Donna 

"After a long 6-hour motorcycle run or shoveling over 12 inches of snow from our driveway, our muscles and total body need a "pick me up". Doesn’t matter what time of year, the reliable Softub motor unit has our tub at 104 degrees, which is the perfect temperature for us. Even in 5 degrees below zero, the tub is ready for us.  . .uh la la! This is the best prescription that anyone can give and the feeling can't be beat. Your muscles will be calmed with the energy of the sparkling waters fueled by the jet streams. I have had knee surgery and low back pain and this relieves the pain after long hours of standing on cement, shoveling deep snow, or walking the halls of a hospital for over 8 hours. The comforts of a Softub have invigorated our lives for over 10 years without problems. The staff at Lakeside Soft Spa has been instrumental in assisting with offering appropriate chemicals and cleaners needed to maintain the use of our spa for years to come. Thank you Lakeside Soft Spa for making our lives less stressful with the comforts of the soothing waters of a Softub."

June 2013

Softub - Success of my physical recovery & rehabilitation by Robin

"In my youth, I was a swim team swimmer. Currently due to multiple joint replacements & surgeries, along with significant bone softening (3 stress fractures in the last year) from prednisone, an Rx steroid medication, I have not been able to exercise in the traditional way. Water therapy has allowed me to move and exercise without putting added weight and stress on these bones. I purchased a Softub for my home so I could have the therapy any time I needed it. This allowed me to again get into the water for both comfort and reduced weight-bearing exercise. I believe water therapy was one of the key factors (Besides the Healing Favor from my Lord) in my physical rehabilitation from being wheelchair-bound to ambulatory once again. This Softub was without question instrumental in the success of my physical recovery and rehabilitation."   

November 2013  

Softub – Made my life more enjoyable By Janice

“I had lived with arthritic pain for years. A friend had just purchased a Softub and suggested that I try one. I thought about it but I felt I didn’t have enough money.  Months went by and every time I saw my friend she told me how much her Softub had helped her mobility and pain. I finally stopped by Lakeside Soft Spa and asked them some questions. They were very knowledgeable and helpful. I was sold on the product and the price. I did not realize that Softubs were so affordable and did not require any special wiring or plumbing. The thought of that always overwhelmed me. I have had my Softub for over 10 years. I go in it for 15 minutes in the morning and 15 minutes in the evening. The warm water therapy has greatly reduced the pain and made my life much more enjoyable. I tell everyone I know that is dealing with arthritis to get a Softub. They will be glad they did!”     

April 2013